AI Chatbot Development
AI chatbots that actually know your business.
We build custom AI chatbots and assistants that answer from your own documents, products and policies, not from generic internet knowledge. Put one on your website, inside your app, on WhatsApp or in Slack, and hand conversations to a person whenever it should.
What we do
One team of designers and engineers, from first idea to long-term support.
- 01
Customer support chatbots
Bots that resolve common questions around the clock, look up orders and bookings, and pass complex cases to your team with full context.
- 02
Sales & lead qualification
Assistants that answer product questions, recommend the right plan, capture lead details and book calls straight into your calendar.
- 03
Internal knowledge assistants
A private assistant for your team that answers from handbooks, SOPs, wikis and past tickets, with links to the source.
- 04
WhatsApp, Slack & multichannel
One chatbot brain deployed across your website widget, mobile app, WhatsApp Business, Slack, Teams or email.
- 05
Voice & multilingual bots
Assistants that speak and understand English, Hindi and other languages, by text or by voice.
- 06
Analytics & continuous tuning
Dashboards showing what people ask, where the bot struggles and what it resolves, so answers keep getting better.
How we work
Define
We agree what the chatbot should handle, what it must never do, and when it hands off.
Connect your data
Your documents, FAQs, product data and systems become its knowledge base.
Build & test
We test it against real questions and measure accuracy before anyone sees it.
Launch & tune
Go live on your channels, then review conversations and improve it every month.
Tools we use
- OpenAI
- Claude
- Gemini
- LangChain
- Vector databases
- WhatsApp Business API
- Next.js
- Node.js
- Python
Selected work
All case studies →
Questions, answered
Older chatbots follow fixed scripts and break when a question is phrased differently. A custom AI chatbot understands natural language and answers from your own content, so it handles far more questions accurately and sounds like your brand.
We ground every answer in your own data using retrieval (RAG), show sources where useful, and set clear rules for what it shouldn't answer. When it isn't confident, it says so and hands over to a person.
Yes. The same chatbot can run on your website, inside your mobile app, on WhatsApp Business, Slack, Teams or email, so customers get consistent answers everywhere.
A focused chatbot on your existing content usually takes 3 to 6 weeks, including testing. Bots connected to several internal systems take longer, and you get a clear timeline before we start.
Flucks is a team of designers and engineers, not a solo freelancer. Every project gets design, frontend, backend and QA covered by people who work together daily, with one point of contact, written scope and regular demos, so nothing depends on one person being available.
Yes. We're based in India and work with clients across India and worldwide, including the US, UK, Europe and the Middle East. We plan overlap hours with your time zone and keep everything documented, so distance never slows the work down.